Last updated: December 4, 2025
This Privacy Policy explains how NextShore FZ-LLC ("we", "our", "us") collects, uses, and protects personal information when users visit our website and purchase products through our online store.
NextShore FZ-LLC processes personal data in accordance with applicable laws, including the GDPR (EU Regulation 2016/679) and relevant UAE regulations.
1. Data Controller
NextShore FZ-LLC
Free Zone Limited Liability Company
Registered under RAKEZ – Ras Al Khaimah Economic Zone
License Number: 45032651
Registered Address:
Compass Building, Al Shohada Road,
Al Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE
Email: ecomagencydxb@gmail.com
2. Personal Data We Collect
We may collect the following categories of personal data:
a) Information You Provide Directly
b) Payment Information
NextShore FZ-LLC does not store or access full credit card details.
All payment transactions are processed exclusively by external payment service providers that comply with international security standards (such as PCI-DSS).
We only receive limited and non-sensitive information required to confirm your order (e.g. payment status, method used, last digits of the card).
c) Automatically Collected Data
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IP address
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Browser type and device information
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Pages visited and interactions with the site
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Cookies and similar technologies
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Session duration, navigation behavior
3. Purposes and Legal Basis for Processing
We process personal data for the following purposes:
a) Order Processing and Delivery
To manage, prepare, ship, and deliver your orders.
Legal basis: Performance of a contract.
b) Customer Support
To respond to inquiries and provide assistance.
Legal basis: Legitimate interest / contract.
c) Service Communications
To send order confirmations, tracking details, and updates.
Legal basis: Performance of a contract.
d) Fraud Prevention and Security
To detect and prevent fraudulent activities and ensure platform security.
Legal basis: Legitimate interest.
e) Analytics and Site Improvement
To optimize website performance and user experience.
Legal basis: Legitimate interest.
f) Marketing (Where Applicable)
To send promotional content, only with explicit consent where required.
Legal basis: Consent.
4. How We Share Personal Data
We may share data with trusted third parties necessary for the functioning of our services, including:
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Shipping carriers and logistics partners
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Payment service providers
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Website hosting and ecommerce platforms
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Analytics and marketing tools (if used)
We do not sell or transfer personal data to third parties for commercial gain.
5. International Data Transfers
Some personal data may be processed outside the EU due to the use of international service providers (e.g., hosting platforms, logistics systems).
Such transfers are safeguarded through recognized legal mechanisms such as Standard Contractual Clauses (SCC) or equivalent protections.
6. Data Retention
We retain personal data for:
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Orders & invoicing: 7–10 years (legal obligations)
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Customer accounts: until a deletion request is submitted
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Marketing communications: until consent is withdrawn
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Technical logs: retained for a reasonable period for security and maintenance
7. Your Rights
Under applicable laws, you have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion (“right to be forgotten”)
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
To exercise any of these rights, contact us at:
📧 ecomagencydxb@gmail.com
8. Cookies
Our website uses essential cookies to ensure proper functionality and, where applicable, additional cookies for analytics or marketing with prior consent.
For more details, please refer to our Cookie Policy.
9. Data Security
We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, alteration, disclosure, or loss.
10. Contact Information
For questions regarding this Privacy Policy or to exercise your data rights, please contact us at:
📧 ecomagencydxb@gmail.com
